FAQs

Refer a Friend Badge

Refer a Friend benefits

REFER 3 FRIENDS who sign up and purchase classes and YOU receive one month of unlimited classes
(unlimited one month to start immediately)

UNLIMITED MEMBERS who REFER 3 FRIENDS will receive a cheque for the value of 1 month

Top Frequently Asked Questions

  1. Do I have to become a member or can I buy one class at a time?

    With Energy FitBox, you can purchase as many classes as you want and take them whenever you want.

    Packages

    Drop in class $23.00 per class
    5 classes $100.00 valid for 3 months
    20 classes $280.00 valid for 6 months
    50 classes $550.00 valid for 1 year
    Unlimited classes $49.95/month + enrollment fee of $99.95 (HST incl.) Conditions apply.*

    HST not included in the above prices unless otherwise stated. Class packages are non-transferable and non-refundable.

    *With a 12-month agreement. You can only book one class per day in advance; after you have taken the class, you may then book another class for the same day. If you miss a booked class or cancel with less than 24 hours notice twice in a 30 day period, your future booking will be restricted to booking classes one day in advance only.

  2. How do I book a class?

    Once you have purchased a package of FitBox classes, we’ll create an online account for you. Then you can simply log in and register for your classes at your convenience – morning, noon or night. Registration opens every Sunday night at 9:00pm for the upcoming week of classes.

    Your personal account will show:

    • the days and times you have reserved for the upcoming week
    • how many classes you have remaining in your package
    • when your classes will expire
    • your class history

    Sign Up | Log in or Book a class

  3. What do I need to bring?

    Workout clothes that breathe and let you move freely. No shoes required – you’ll kick B.O.B. with your bare feet. Energy FitBox supplies the boxing gloves for each class. (Also available for purchase). We suggest that you bring a towel and water bottle.

  4. How do I benefit if I refer people?

    Refer 3 friends who sign up and purchase classes and you receive one month of unlimited classes. (Unlimited one month to start immediately)

    Unlimited Members who refer 3 friends will receive a cheque for the value of 1 month.

  5. Is there a cancellation policy?

    If you need to cancel a class, please do so 24 hours in advance. No refund will be made if you cancel with less than 24 hours notice. To cancel, call 905.886.4900 or login to your account.

    With a 12-month agreement. You can only book one class per day in advance; after you have taken the class, you may then book another class for the same day. If you miss a booked class or cancel with less than 24 hours notice twice in a 30 day period, your future booking will be restricted to booking classes one day in advance only.

  6. How do I know how many classes I have?

    Your account will show you how many classes you have remaining, when your classes will expire, your class history and the days and times you have reserved for the upcoming week.

  7. I can’t get into a class that is available to choose?

    Please note that the reservation page does not automatically update, therefore occasionally a class that appears available may not be. After selecting a class, a pop-up window will either confirm the class or alert you that it is full.

    If a class is full, you can add your name to the notification list and we’ll email you if a space becomes available. Everyone on the notification list will be sent the email at the same time.

  8. Are there any job opportunities at Energy FitBox?

    Energy FitBox is a friendly and dynamic place to work. As we expand to offer more classes and locations, we’ll be looking for self-motivated and energetic professionals to join our team.

    Want to be part of something amazing? Please forward your resume to careers@energyfitbox.com

  9. Privacy Policy

    Energy FitBox will not sell or distribute your email address or other personal information. We will contact you occasionally to announce special promotions or new web site features. Click here to view our full privacy policy.